Trailer Tent Insurance Frequently Asked Questions

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Question: How do I make a claim?

Answer: All claims are dealt with by NIG, your insurer. NIG require that you submit a claim form, together with an written estimate for the repair or replacement, for authorisation. If the claim is for less than £250 then you may authorise the work yourself and subsequently submit a claim form and invoices or estimate immediately. If you pay for the work yourself then, subject to the claim being acceptable, you will be reimbursed by cheque less the excess.

If you are claiming for alternative accommodation of up to £75 a day for up to 15 days then you need to keep receipted bills or other documentary proof of your expenditure.

You can download a claim form here, or contact us by telephone or email and we will send you one out. If you need assistance do not hesitate to contact us and we will do our best to help you.

Full details of claims settlement are contained in your policy booklet.

Question: Who are NIG I've never heard of them?

Question: What security do I have to use on my trailer tent or folding camper?

Question: Can I loan my camper to family and friends?

Question: Can I take my trailer tent or folding camper to Europe?

Question: What amount will I have to pay as an excess if I have to make a claim?

Question: Are there any exclusions that I need to be aware of?

Question: What do I need to do to insure my folding camper or trailer tent on a new for old basis until it is 10 years old?

Question: Am I legally obliged to have insurance in the UK for a trailer or caravan?

Question: What would happen if camper was damaged on my way to our holiday destination and I am unable to use it as a result?

Question: Where can I check if my car is suitable to tow a caravan or folding camper?

 

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